Privacy Policy

Last updated: April 21, 2026

Golden Care Services ("we," "us," or "our") operates the website goldencarefamily.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us through our website forms, including:

• Full name
• Phone number
• Email address
• Organization name (if applicable)
• Date of birth (referral form only)
• Reason for referral or inquiry

We may also automatically collect basic technical information when you visit our site, such as your browser type, device type, and pages visited. We do not use tracking cookies for advertising purposes.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Process referrals and initiate intake for our services
• Communicate with you about services you have expressed interest in
• Improve our website and user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Protect Your Information

We take reasonable measures to protect the information you provide from unauthorized access, loss, or misuse. Form submissions are transmitted securely and stored through our website hosting provider (Netlify). However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Health Information

If you submit a referral that includes health-related details (such as a reason for referral or disability information), we treat that information with additional care. We use it solely to evaluate eligibility and coordinate services. We do not disclose protected health information to anyone outside of our service team unless required by law or authorized by the individual.

Third-Party Services

Our website may contain links to external websites or resources. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

Our website is hosted on Netlify. Form submissions are processed and stored through Netlify's form handling service. For more information on how Netlify handles data, visit their privacy policy at netlify.com/privacy.

Your Rights

You have the right to:

• Request access to the personal information we have collected about you
• Request correction or deletion of your personal information
• Opt out of future communications from us

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are designed for individuals aged 16 and older. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at: